Today
Cyngus Technologies Sdn Bhd (Company No. 747223-D), an MSC Status company, is a customer focused provider and integrator of leading converged information systems and communication technology solutions. Incorporated in 2006 with local Malaysian directors and investors, Cyngus Technologies is a tollfree specialist that provides the software platform to monitor, manage and measure call patterns of toll free services in a
hassle-free and seamless way. Such business intelligence forms a vital tool for businesses - not only in their customer centers and marketing; but also helps their human resource, finance and operations departments in budgeting and planning.
Cyngus Technologies brings over 15 years of successful business experience in the TollFree market to Malaysia and has invested in recruiting experienced staff that have worked in the successful Australian and New Zealand TollFree market.
As a partner to Telekom Malaysia, we work together to provide our services to the Corporate, Government & Multinationals (CMG) through to SMI/SME customers. Working together with TM TollFree Service, we add value to the service by offering reports on inbound calls to its 1800 and 1300 customers.
Our Business
In everything it does, Cyngus Technologies strives for excellence. It is committed to balancing continuity with sustainable development and solid performance, whilst still remaining open to many and varied paths that future technological advances may offer.
Cyngus Technologies applies its technical and marketing expertise to design and specify solutions for TollFree 1800 and 1300 customers from conception through to implementation, on-going analysis and call management reporting.
Cyngus Technologies adds value by providing expert customer service, through its professional and consultative account management approach and unique reporting solutions.
Central to Cyngus Technologies' service offering is its in-house reporting services platform. Our state-of-the-art technology allows Cyngus Technologies to generate call pattern reports of TM TollFree Service customers.
With a constant focus on the customers supported by a strong commitment to excellence as well as committed and capable staff, Cyngus Technologies is well positioned to be successful, today and tomorrow.
Our People
At Cyngus Technologies, we combine our customer focused expertise and experience with industry-leading technology to foster long-term relationships with our customers. Starting with a dedicated team of five people in 2006, the Company is expanding rapidly and has plans to employ more professionals to better serve a fast growing toll free market in Malaysia.
To know more about our services, please contact us at:
TollFree: 1800 88 FREE
(3733)
Email: customer.service@cyngus.com.my
