Improve Your Outcomes

TollFree services are also widely used by businesses for improved results in Sales, Service and Marketing activity.

With ViSight Reporting Services from Cyngus you are able to explore a deeper and richer understanding of how and where to get the best possible outcomes from your TollFree services investment.

Here are some of the ways that a TollFree number and ViSight Reporting Services working together can improve results in your business:

Sales

• More effectively target promotions and campaigns into highly populated areas
• Make better use of your sales resources by having prospective customers call you easily and without hesitation regarding a call charge

Customer Service and Support

• Monitor and manage how you handle calls and opportunities
• Plan staffing shifts to ensure you have the right number of people rostered where sales or service opportunities are likely to be busier
• Utilise Smart Network Features to direct calls to alternative locations automatically and immediately when you need it

Marketing

• Differentiate and promote your brand by including your TollFree number in all marketing activity as a continuous assurance that you care
• Position your sales and support contact as customer friendly and welcoming