Complete Your Brand

We believe that a customer centric culture in your organisation results in positive business outcomes.
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Complete Your Brand

We believe that a customer centric culture in your organisation results in positive business outcomes.
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Our Value To You

Providing the best possible customer experience, helping your business attain an entirely new level of success and augmenting your business strategy to new heights.

Branding

Branding influences how customers perceive your company and can elicit an emotional response at every touchpoint.

Sales

Through our lead generation services, we work to help our clients increase their sales and profitability.

Analytics

The process of collecting and analysing data from various markets takes a significant amount of time and resources.

Our Impact in numbers

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Customers served

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Users are being served by our deployed solutions

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Calls serviced

About Us

We were founded in 2008 and have been working in the customer experience and customer engagement industry for over a decade.

We are here to bring your brand to life and take your sales conversion to the next level as your chosen Marketing and Sales Business Partner. We offer a full range of end-to-end services, including brand development, sales conversion optimisation, and customer experience enhancement via business intelligence.

We are currently assisting over 5,000 Malaysian enterprises and SMEs in improving their customer engagement through Telekom Malaysia’s Toll-Tree services and ViSight TollFree analytics. We recently decided to expand our service to assist businesses in making the transition to digital marketing through ViSight MaaS (Marketing as a Service) subscription packages. In addition, we offer a customised digital marketing campaign strategy and content creation to meet your company’s needs.

We help businesses optimise their sales and marketing strategic planning, decision-making, and operations in order to maximise profit and service while operating at peak performance and differentiating themselves from the competition. Cyngus Technologies’ top priority is to provide our customers with a high sales conversion rate and a positive customer experience at the lowest possible cost.

Our Solutions

We are a partner of Telekom Malaysia that provides ​​​TollFree ViSight Reports, a value-added service for the TollFree number 1800 | 1300 subscribers.            We provide management reports to view, analyse and monitor their TollFree call traffic and patterns. This new insight helps TollFree subscribers to uncover hidden business opportunities via remarketing that yield increased revenue.

ViSight Marketing as a Service is a comprehensive strategy that enables businesses that previously lacked the resources to establish a professional brand to do so. Each programme is tailored to each client’s specific needs, who can opt for a single service or a package of services for a comprehensive marketing experience. Businesses of all sizes should prioritise their objectives and the strategies they intend to employ to accomplish them.

Chatbots are software applications that use artificial intelligence and natural language processing to understand what a human wants and guide them to that outcome with as little effort as possible on the part of the end-user. As if you had a virtual assistant for all of your customer service touchpoints.

Customers' Testimonials

Our Blog

Complete Your Brand Today

1800 22 2020

Level 3 Tower 1 Avenue 5, No. 8, Jalan Kerinchi, Bangsar South, 59200 Kuala Lumpur